The
Company
We are an independent, forward-thinking company specialising
in high quality, innovative control and indicating equipment
for the worldwide fire and safety system market.
Our
success is based on a strong and highly customer focused
strategy, driven by a team of experienced industry professionals
sensitive to customer needs.
   
All
of our products are manufactured at a state of the art
production facility in Northumberland , which also houses
our head office operations. Our research and development
offices in South Yorkshire also include training and
conference facilities and both sites are supported by
satellite sales operations around the UK.
A
trading subsidiary in the USA, plus distribution and
agency agreements with carefully selected partners across
Europe, Asia and the Middle East result in a network
of associates covering over 30 key territories around
the world..
Goals
and objectives
Mission
Statement
By using new and emerging technologies
to provide high quality, innovative and
cost effective equipment designed to meet
market needs, we aim to be the best independent
OEM fire and safety systems manufacturer
in the UK.
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Our mission is to be the best independent fire and safety systems
manufacturer in the UK, by using new and emerging technologies
to provide dependable, high quality and innovative equipment and
services designed to anticipate and satisfy market needs.
We
listen carefully to our customers and associates, and
our unshakeable commitment to continuous investment
in technology, systems and staff has resulted in a range
of technically advanced equipment and support services,
approved and accepted by our worldwide customer base. Products
and Services
In addition to manufacturing a wide-ranging choice of analogue
addressable fire control panels, addressable emergency lighting
testing systems and alarm/communication solutions for the deaf
and hearing impaired, we also source and supply system components
and offer a design and manufacturing service for bespoke solutions
to meet specific client requirements. We
want our customers to get maximum benefit from our systems
and consider support and training an essential element
of our services. We offer free, hands-on training at
either our Northumberland or South Yorkshire offices
so that your staff are fully up to speed with new systems
before they go live. First
class technical support is available by telephone from
an experienced team of engineers, on hand to help with
any queries or teething difficulties. Quality
and Approvals
Quality and reliability are over-riding themes throughout all stages
of the design, manufacture, sales and support functions. We believe
that quality control is a collective responsibility, achieved through
continual attention to customer feedback and business intelligence.
By mapping this information back into the product development process
and combining it with an innovative approach, we stay in tune with
- and ahead of - the market. 
The
company has full multi-site ISO9001 accreditation on
both manufacturing and design from the British Standards
Institute (BSI) and the Loss Prevention Certification
Board (LPCB). In addition to total compliance with UK
and overseas industry-recognised standards, we also
insist on independent third party approval of our products,
many of which have achieved certification to international
standards from a number of UK and overseas testing bodies.
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