Contact Quality Assurance

In an industry totally focused on safety, the quality of our products is paramount.

In the unlikely event that product is to be returned, items will only be accepted if an RMA (Returned Material Authorisation) form is fully completed. An RMA number will be issued by contacting either our Technical Support or Quality departments. If the completed RMA form is not sent with the product, this will result in a delay processing the return until the correct or missing information is received. Product should be sent for the attention of the Quality Manager or Quality Engineer at the address shown on the RMA form.

To download Warranty Statement click here (100K)

To download RMA form click here (100K)

For updates on your returned items please contact the following:

Mr Keith Sewell-QA Manager
KSewell@advel.co.uk, Tel: 01670 707 111

or

Mr Ozzy Hindhaugh - Quality Engineer
OHindhaugh@advel.co.uk, Tel: 01670 707 111