In the unlikely event that product is to be returned, items will only be accepted if an RMA (Returned Material Authorisation) form is fully completed. An RMA number will be issued by contacting either our Technical Support or Quality departments. If the completed RMA form is not sent with the product, this will result in a delay processing the return until the correct or missing information is received. Product should be sent for the attention of the Quality Manager or Quality Engineer at the address shown on the RMA form.

For updates on your returned items please contact the following:

Mr Keith Sewell-QA Manager: KSewell@advel.co.uk, Tel: 01670 707 111

Mr Ozzy Hindhaugh - Quality Engineer:OHindhaugh@advel.co.uk, Tel: 01670 707 111