Please rate the following categories
from 1 (Unacceptable) to 10 (Excellent).
1. Quality
of product >
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2. Ease of
installation >
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3. Product
performance / functionality >
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4. Competitive
pricing >
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5. Time taken
to deliver orders >
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6. Speed
of response to enquiries >
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7. Customer
communication >
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8. Product
range >
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9. Product
literature >
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10. Staff
friendly and helpful >
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11. Technical
advice/support >
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12. Product
training >
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13. Delivery
performance >
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14. State
of packaging on arrival >
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Finally, our Quality Policy stipulates
that we strive:
‘To
provide our customers with the most technically
advanced, highest quality products with the best
support’
1
How technically advanced do you believe the Advanced
Electronic products range to be with respect to
our competition?
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2
How would you rate the quality of the Advanced
Electronic product range with respect to our competition?
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In view of the above,
what would you consider to be our weakest point?
(1-14)
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14
